GDPR
General Data Protection Regulation
In accordance with EU Directive 2016/679

PRIVACY POLICY
Integration Art. 13 of Leg.Dec. 196/03
Privacy Policy Text
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PRIVACY CENTER   TERMS
Privacy policy relating to our Glusearch application.
Our app collects some non-sensitive personal information about our users. The data owner is Glusearch, main email address:
staff@viveresenzaglutine.com

Glusearch collects the following personal data, either independently or through third parties: email, data usage, password or PIN to access our app, first name, last name, geolocation and cookies.

Last revision to this document: 27/11/2023

Full details on each type of data collected are provided in the relevant sections of this privacy policy, or by means of specific information texts displayed before the data collection.
Personal data can be freely provided or, in case of usage data, automatically collected during the use of our services.
Unless otherwise specified, all data required by Glusearch and Vivere Senza Glutine are mandatory. If you refuse to provide them, it may be impossible for us to provide you with our services. In cases where some data is indicated as optional, you are free to refrain from providing it to us, without this having any effect on the availability of the functionality of our application.

Any use of cookies (or other tracking tools) by Glusearch and Vivere Senza Glutine, or by the owners of third party services used in our subsections, unless otherwise specified, will only serve the sole purpose of guaranteeing the aforementioned services requested by you, in addition to the further purposes described herein.

However, as a user of Glusearch, you assume responsibility for the personal data expressly provided to us, or published, or shared through our sections, thus guaranteeing us the right to communicate or disseminate them to third parties, releasing the Owner from any liability towards you or third parties.
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PRIVACY CENTER

Enable/DisableGlusearch Cookies

Enable/DisableThird Party Cookies


List of third-party cookies that can be used on Glusearch:

Cookies on Glusearch are NOT collected for tracking purposes, but only for the management of each account, completely respecting our users' privacy.
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SECTION 1 - DATA PROCESSING PURPOSES

When you sign up on Glusearch, or perform any operation involving an explicit request for your information, we collect the personal information you provide, such as your first name, last name and email address.
When you browse our sections, we also automatically receive your Internet Protocol (IP) address, to learn useful information about your browser and operating system.

All data collected, with your permission, may be processed for:

SECTION 2 - CONSENT

How do we get your consent?

When you provide us with your personal information (or that of your business) to complete a registration, a transaction, manage your data, or a payment, submit a comment or review, we ask for your explicit consent to our collection of your data, always detailing its use, for each specific reason.

If we request your personal data (or those of your business) for secondary reasons, such as marketing activities, we will ask for your express consent and give you the opportunity to refuse your consent.

How to withdraw your consent?

If, after having expressly given your consent to our company to manage your data, you change your mind, you can withdraw it at any time by contacting us by email:
staff@viveresenzaglutine.com


SECTION 3 - INFORMATION AND RIGHTS

We may disclose your personal information if required to do so by law or if you breach our Terms and conditions

In addition to the Data Controller, in some cases, other parties involved in the organisation of Glusearch (administrative, sales, marketing, legal, system administrators) or external parties (such as third party technical service providers, postal carriers, hosting providers, IT companies, communication agencies, etc.) may also have access to your data, if necessary appointed by the Data Controller. The updated list of data processors may always be requested from the Data Controller.

In relation to the processing of personal data, you have at any time the right to:
SECTION 4 - PURCHASING ONLINE SERVICES

The services offered on Glusearch are managed independently by our e-commerce. With regard to payments, if you choose to proceed through a direct gateway to complete your purchases, we would like to point out that the platform we use may store your data, possibly including your credit card details. All payments are handled through secure servers and are therefore encrypted using the Payment Card Industry Data Security Standard (PCI-DSS). In addition, all provisions relating to credit card payment procedures with double security (SCA), guaranteed by our service provider, are complied with.

PCI-DSS and SCA requirements help ensure the secure handling of credit card information by our application in junction with brands such as Visa, MasterCard, American Express and Discover.

For more information, please refer to the Privacy Center and the information closely related to Stripe above in this same section.


SECTION 5 - THIRD PARTY SERVICES

Generally, the services provided by third parties used by us may collect, use and disclose your information, but only to the extent necessary to enable them to perform the services they provide to us.

However, some third party service providers, such as payment gateways, have their own privacy policies regarding the information we are required to provide to them for transactions relating to purchases. For these providers, we recommend that you read their privacy policies so that you can understand how your personal information will be handled by them.

In particular, remember that some suppliers may be located or have facilities located in a jurisdiction other than our own. Therefore, if you choose to proceed with a transaction involving the services of a third party service provider, your information may become subject to the laws of the jurisdiction(s) in which that service provider, or its facilities, are located.

For example, if you reside in Germany and the transaction is processed by a payment gateway located in the United States, your personal information used to complete the transaction may be subject to disclosure under USA law, including the Patriot Act.

Once you leave our website or are redirected to a third party website or application, you will no longer be subject to this Privacy Policy or our Terms.


SECTION 6 - TREATMENT MODE AND SAFETY

All data will be processed by Glusearch and Vivere Senza Glutine exclusively by means of IT tools and may be stored both on IT media and on paper, in compliance with the Technical Regulations on minimum security measures.

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not improperly lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, it is recorded using dual-security authentication in accordance with regulations called Strong Customer Authentication (SCA) and encrypted using Transport Layer Security technology (TLS). Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and periodically implement our security standards.

The data is processed at the Data Controller s operational headquarters and in any other place where the parties involved in the processing are located and are stored for the time required for the purposes for which they were collected.


SECTION 7 - COOKIES

If you have an active Profile on Glusearch, once you have logged in you will be able to manage our cookies extensively, possibly accepting only those that you consider most useful. If, on the other hand, you navigate in guest mode (without having logged in at all), the data necessary to proceed with the navigation will all be recorded in a single cookie and you can freely choose whether to accept or refuse that our application will proceed with the saving of the information that will be initially mentioned on the main screen. The functioning of some sections of the site is subject to acceptance of cookies, in order to function correctly, as well as geolocation.


SECTION 8 - AGE OF CONSENT

By using our app, you declare that you have reached the age of majority in your State of residence, thereby also implicitly agreeing to extend this consent to any of your other family members who are still minors, to use this app.

We would like to point out that, in any case, in our sections and subsections, there is no content forbidden to minors, so the consultation can be carried out without any problem.


SECTION 9 - TEXT CHANGES

We reserve the right to change this privacy policy at any time, so please check it frequently. Changes and clarifications will come into force immediately after their publication and you will be able to see their express reference date in the header. If we make material changes to this policy, we will notify you directly on this page when we update it so that you know what information we collect, how we use it and under what circumstances we disclose it.


SECTION 10 - QUESTIONS AND CONTACTS

If you wish to access, correct, modify or delete any personal information about you, make a complaint or simply request further information, please contact our Privacy Officer at this email address:
staff@viveresenzaglutine.com
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TERMS AND CONDITIONS

Legal Notice

The staff of Glusearch and Vivere Senza Glutine provides this and other sections of the application as a service open to all users who have reached the age of majority.

Please read carefully the following basic rules, which govern its use. Please also note that by using our app you unconditionally accept the following Terms and Conditions of Use. Users in disagreement with what is stated in these terms and conditions, are obliged NOT to use Glusearch, NOT to provide any personal data (or any other kind of material of their own) and NOT to download material from the app, even if simply consulted online.

The operators of Glusearch and Vivere Senza Glutine reserve the right to update or modify these Terms and Conditions at any time without prior notice to each User. Use of the app or website, even following any changes or additions, constitutes full and unconditional acceptance of all the rules (and therefore to be bound by them), as amended. For this reason, please read these Terms and Conditions of Use whenever you use Glusearch on your devices, mobile or otherwise.

These Terms and Conditions do not extend to third party sites or services that may be linked to Glusearch. These Terms and Conditions and our Privacy Policy, collect the entire content of the Agreement between each individual user and our operators. All rights not expressly granted herein are therefore reserved.

Permitted and prohibited uses

Every user may use Glusearch for the sole purpose of consulting data, sharing and exchanging ideas with other users. Glusearch may not be used to violate applicable local, state, national or international laws, including, without limitation, applicable antitrust laws or other illegal business practices, as well as federal and state laws, regulations promulgated by state and/or intercontinental bodies, the rules of any national or other stock exchange and laws, rules and regulations governing the export and import of products and/or technical data.

Users may not upload or transmit any material that infringes the copyrights, patents, trademarks or trade secrets of any person, entity or company, nor disclose information whose publication would constitute a breach of confidentiality obligations they may have.

No viruses, worms, trojans or other forms of harmful computer code may be uploaded, nor may the network or servers of the site be subjected to unreasonable traffic loads, or in any case behave in a way deemed harmful to the normal functioning of the application, as well as carry out reverse engeneering on Glusearch s proprietary code.

Strictly forbidden to communicate on or through Glusearch any illegal, harmful, offensive, threatening, abusive, slanderous, harassing, defamatory, vulgar, obscene, profane, hateful, fraudulent, sexually explicit, racist, ethnic or otherwise objectionable material of any kind, including, but not limited to, any material that encourages conduct that could constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, state, national or international law.

Each user is expressly prohibited from fraudulently compiling and using any other user s personal information, including addresses, telephone numbers, fax numbers, email addresses or other contact information that may appear in plain text (where expressly permitted by the respective owners), for the purpose of creating or compiling marketing or mailing lists and sending unsolicited marketing materials to other users, whether by fax, email or other technological means.

In addition, it is expressly prohibited to distribute your personal information to third parties for marketing purposes.

Operators shall regard the compilation of marketing lists and mailing lists using users personal information, the delivery of unsolicited marketing material to users, or the distribution of users personal information to third parties for marketing purposes as a material breach of these Terms and Conditions and reserve the right to interrupt or suspend Glusearch s login and consultation, as well as to suspend or revoke any membership without refund of any paid membership fees.

The operators point out that any unauthorized use of users personal information in connection with unsolicited marketing correspondence may also constitute a violation of various state and federal anti-spam statutes and reserve the right to report any abuse to public security forces and competent government authorities. Glusearch operators will cooperate fully with any authority investigating violations of these laws and regulations.

Material sent

Any material, information or other communication transmitted or sent to Glusearch will be considered non-confidential. All contributions sent will be licensed by each user under MIT license to anyone who wishes to use them, including operators.

Before publishing one or more contributions (in particular for company or university operators), please obtain written permission from the employer or the person responsible for the activity.

Lists and discussion forums for users

Operators may (although not obliged to do so) monitor or review any area of Glusearch in which users transmit or publish communications or simply communicate with each other, including, but not limited to, forums, email lists, public comments, reviews, chats, etc. The operators, however, shall have no liability in relation to the content of such communications, regardless of whether or not they derive from copyright, defamation, privacy or other laws. Operators may freely edit or remove any content, at their discretion and at any time.

Use of personal data

Information submitted to the website is governed by the Privacy Policy and the current license and GDPR published in this same section.

Each user agrees to provide true, accurate, current and complete information at the time of registration. You are therefore responsible for maintaining and promptly updating this Account information in a manner that is truthful, accurate, current and complete. If you provide fraudulent, false, inaccurate, incomplete or outdated information, or if there are reasonable grounds to suspect that such information is fraudulent, false, inaccurate, incomplete or outdated, we reserve the right to suspend or close the various User Profiles, without prior notice, and to refuse any current or future use of Glusearch.

Although some sections remain freely accessible, in order to access certain content and/or additional functionality, it may be necessary to log in as a guest, or register as a member. If you create an account on Glusearch, you may be required to provide your name, address, user ID, email and password. You are therefore responsible for maintaining the confidentiality of your password and data and are fully responsible for all activities that occur in connection with your password or account. You hereby agree to notify us immediately of any unauthorized use of your password or account, or any other breach of security. Each user also agrees not to allow others, including other users whose accounts have been closed, to access Glusearch using their own account or user ID.

Each user grants operators and all other persons or entities involved in the operation of Glusearch the right to transmit, monitor, retrieve, store and use their information in connection with the operation of the application itself and the provision of various services. The operators cannot and do not assume any liability for information sent, or for any misuse by direct users of Glusearch, or third parties, of the information transmitted or received by our app. For more information on how we protect the privacy of personal information in your account, please see our Privacy Policy.

Compensation

Each user agrees to defend, indemnify and hold harmless the operators, agents, suppliers or vendors from and against any and all claims, damages, costs and expenses, including reasonable legal fees, arising out of (or relating to) the use or misuse of Glusearch, including, without limitation, the violation of these Terms and Conditions; the violation by any user, or any other subscriber or user, of their account, any intellectual property rights or other rights of any person or entity, may result in legal action against the visitor(s) in question.

Termination

These Terms and Conditions of Use are valid until terminated by either party. If a user no longer agrees to be bound by these Terms and Conditions, he must cease using Glusearch. A user who is dissatisfied with the functioning of our app, its content or any of these terms, conditions and policies shall have the sole legal remedy to immediately stop using Glusearch. The operators reserve the right to interrupt or suspend access to and use of the services (or parts thereof) without prior notice, at their sole discretion, especially in the following cases:

- in violation of any applicable law;
- in situations that are harmful to our interests or to the interests, including those of intellectual property or other rights, of third parties;
- if operators have reason to believe that a user is in breach of these Terms and Conditions.

How and when can I cancel a Gold plan, or a Platinum plan, subscribed on Glusearch?

Subscription plans on Glusearch (both Gold and Platinum types) will be automatically renewed every 365 days, and if you choose to cancel your subscription, all you need to do is send us an email (link in contacts) at least 48 hours before the renewal: this parameter corresponds to the expiration date of the plan, which you can always see on your Account.

Any cancellation request made after the renewal day cannot be refunded, but it will give you the chance to take advantage of Glusearch services for a new year; in this case the cancellation of your subscription will happen at the time of the new expiration date.

Account Removal

If, once registered on Glusearch, you would like to permanently remove your account, thus giving up the use of the app's features, you can proceed by simply clicking on the FORGET button and our staff will completely remove all your data, within 48 hours.
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EBOOK PURCHASE

What do I have to do to purchase an eBook on Glusearch?
You can purchase eBooks directly in the app or online by simply accessing the book you are interested in and clicking the Buy button. The item will be placed in your Shopping Cart, at which you can then complete your order with the information requested. Within 24 hours of your payment, the book will be delivered to your e-mail address.

Is there a return policy for purchasing eBooks on Glusearch?
No. The right of return does not apply to digital products such as eBooks. For other cases, please read the section on Refunds.

Are there refund cases for purchasing eBooks on Glusearch?
Yes. In the event that you have purchased an eBook on Glusearch, but have not obtained (within 24 hours) any files to your e-mail address, you will be entitled to a full refund of the amount spent, simply by making a request by e-mail to our staff (link in Contact section).

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WARRANTY EXCLUSION

THE WEBSITE AND ASSOCIATED MATERIALS ARE PROVIDED AS IS AND AS AVAILABLE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OPERATORS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY.OPERATORS MAKE NO REPRESENTATIONS OR WARRANTIES THAT OUR APPLICATION WILL MEET YOUR REQUIREMENTS OR THAT YOUR USE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE; OPERATORS MAKE NO REPRESENTATIONS OR WARRANTIES AS TO THE RESULTS THAT MAY BE OBTAINED FROM YOUR USE OF IT (OR THE SERVICES CONTAINED THEREIN).

IN NO EVENT SHALL THE OPERATORS OR ANY OF THEIR AGENTS, VENDORS OR SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF INFORMATION) ARISING OUT OF THE USE, MISUSE OR INABILITY TO USE GLUSEARCH, EVEN IF THE OPERATORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS DISCLAIMER CONSTITUTES AN ESSENTIAL PART OF THIS AGREEMENT.BECAUSE SOME JURISDICTIONS PROHIBIT THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO USERS.

EACH USER ACKNOWLEDGES AND AGREES THAT ANY CONTENT DOWNLOADED OR OTHERWISE OBTAINED THROUGH GLUSEARCH IS AT HIS OWN DISCRETION AND RISK AND THAT HE WILL THEREFORE BE LIABLE FOR ANY DAMAGE TO HIS COMPUTER SYSTEM OR LOSS OF DATA OR INTERRUPTION OF ACTIVITY RESULTING FROM THE DOWNLOAD OF CONTENT. THE OPERATORS ARE NOT LIABLE FOR ANY LOSS OR DAMAGE CAUSED, OR ALLEGED TO HAVE BEEN CAUSED, DIRECTLY OR INDIRECTLY BY INFORMATION OR IDEAS CONTAINED, SUGGESTED OR REFERRED TO OR APPEARING ON GLUSEARCH. YOUR PARTICIPATION IS SOLELY AT YOUR OWN RISK. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY OUR OPERATORS, OR THEIR EMPLOYEES, OR THIRD PARTIES, SHALL CREATE ANY WARRANTY NOT EXPRESSLY PROVIDED HEREIN. EACH USER ACKNOWLEDGES THAT BY HIS OR HER USE OF GLUSEARCH, HE OR SHE ASSUMES ALL HIS OR HER OWN EXCLUSIVE RISK.

LIMITATION OF LIABILITY

IN NO EVENT AND UNDER NO LEGAL OR EQUITABLE THEORY, WHETHER IN TORT, CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, SHALL THE OPERATORS OR ANY OF THEIR AGENTS, SELLERS OR SUPPLIERS BE LIABLE TO THE VARIOUS USERS, OR TO ANY OTHER PERSON, FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL LOSS OR DAMAGE OF ANY NATURE WHATSOEVER ARISING OUT OF (OR IN CONNECTION WITH) THE USE OR INABILITY TO USE GLUSEARCH, OR FOR ANY BREACH OF SECURITY ASSOCIATED WITH THE TRANSMISSION OF SENSITIVE INFORMATION THROUGH OUR APP, OR FOR ANY INFORMATION OBTAINED THROUGH GLUSEARCH, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, LOSS OF GOODWILL, LOSS OR ALTERATION OF DATA, INTERRUPTION OF WORK, ACCURACY OF RESULTS OR FAILURES, OR COMPUTER MALFUNCTIONS, EVEN IF AN AUTHORIZED REPRESENTATIVE OF THE OPERATORS HAS BEEN ADVISED OR SHOULD HAVE BEEN AWARE OF THE POSSIBILITY OF SUCH DAMAGES.

THE TOTAL CUMULATIVE LIABILITY OF THE OPERATORS FOR ANY CLAIM IN CONNECTION WITH GLUSEARCH SHALL IN NO CASE EXCEED FIVE EUROS (€ 5.00). EACH USER ACCEPTS AND ACKNOWLEDGES THAT THE ABOVE LIMITATIONS OF LIABILITY ARE THE ESSENTIAL BASIS FOR MAKING THEIR USE OF GLUSEARCH EFFECTIVE AND THAT THE OPERATORS COULD NOT PROVIDE ANY SERVICE WITHOUT THIS LIMITATION.

General

Glusearch is hosted on servers located in the European Union. Accessing the content of our application may not be legal for some people or in some countries. Accessing from countries outside the European Union is at your own risk, subject to the laws of your jurisdiction. Failure by operators to take action against a breach of this Agreement by you or others does not constitute a waiver and will not limit operators rights against such breach or any subsequent breach. Any cause of action that you may have in connection with Glusearch must be commenced within one (1) year after the claim, or cause of action. These Terms define this agreement between the parties and supersede any oral or written agreement or understanding between the parties regarding the following:

Connection to third parties

Glusearch may contain links to sites owned or operated by independent third parties. These links are provided for your convenience only. We do not control such sites and are therefore not responsible for any content posted on them. The fact that operators offer such links should in no way be interpreted as an endorsement, authorisation or sponsorship of such sites, their content, or the companies (or products) referred to. Operators reserve the right to note any lack of affiliation, sponsorship or approval on Glusearch. If you decide to access any of the third party sites linked to Glusearch, this is at your own risk. Since some sites use automated search results or may otherwise link users to third-party sites containing information that may be deemed inappropriate or offensive, operators cannot be held responsible for the copyright compliance, legality, or decency of material contained on third-party sites. In this sense, each user irrevocably waives any claim against us in relation to such sites.

Notification of possible copyright infringement

If you believe that the material or content published on Glusearch may violate your copyright or that of third parties, please contact us.

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